Privacy Policy

1. Overview

AI Sage, Inc. ("AI Sage," "we," "our," or "us") operates the runtime control plane and SDK services for AI agent operations. We are committed to protecting your privacy and handling your data transparently. This Privacy Policy describes how we collect, use, store, and share information when you visit trysage.cc, use our control plane application, or integrate our SDKs into your software.

2. Information We Collect

We collect information in the following ways:

• Account & Contact Information: Name, email address (e.g. support@trysage.cc), organization details, and authentication credentials provided during sign-up or demo requests.
• Runtime Telemetry & Trace Metrics: Agent performance metrics, token costs, latency, tool invocation logs, and policy decision metadata captured via our SDK or workflow integrations.
• Website Usage Data: IP addresses, browser types, device identifiers, and interaction data collected automatically via analytics services (Google Analytics, Google Tag Manager, Microsoft Clarity).

3. How We Use Information

We process collected data to:

• Provide, maintain, and improve our runtime control plane, policy engine, and drift detection systems.
• Enforce user-configured rate limits, spending caps, and emergency pause controls.
• Detect and prevent security incidents, runaway agent loops, and unauthorized system access.
• Communicate service updates, security alerts, and administrative notifications.
• Comply with applicable legal obligations and industry standards.

4. Data Isolation & Sensitive Data Redaction

We prioritize data minimization. Our SDK provides built-in field redaction capabilities allowing you to mask sensitive PII (Personally Identifiable Information) before trace data leaves your infrastructure. We do not sell your data or use your private agent execution traces to train public machine learning models.

5. Analytics & Third-Party Cookies

We use third-party analytics tools like Google Analytics (GA4) and Microsoft Clarity to understand visitor behavior and improve user experience. You can disable cookies in your browser settings or opt out of analytics tracking without affecting core product functionality.

6. Your Rights & Contact Us

Depending on your location, you have rights to access, correct, delete, or export your personal data. For privacy inquiries or data rights requests, contact us at: